Step 2 - Reach out

Did you know we have a team dedicated to helping UniHealth members access support services if they need hospital treatment? And generally boosting members’ physical and mental health? It’s called Teachers Healthcare Services. 

What sets the Healthcare Services team apart (other than being highly qualified, compassionate humans – which they are), is their personalised approach.

They take the time to get to know you. Not just your medical condition and treatment plan, but what’s going on in your life; what challenges you may be facing and how you’re coping. Then they figure out how they can help you, or if they can’t, who can.

Healthcare Services can address your immediate needs. Like advice on navigating the healthcare system when you need treatment. Or connecting you to external support services. Or helping you access home-based nursing care* or rehab* so you can get out of hospital sooner.

They can also help you take care of yourself down the track. This could be personalised advice over the phone. Or getting you into programs for mental wellness, weight loss or managing a chronic condition. It’s all part of the service – at no extra cost to you*.

If you call us to confirm you’re covered for a hospital treatment, the Healthcare Services team may get in touch to ask if you’d like their help. If you do, you’re in great hands. If you don’t, that’s fine too. 

If they don’t reach out to you, feel free to call them to find out if you’re eligible for any of the programs or services they offer.

You can contact Healthcare Services at info@teachershealthcare.com.au or send an online enquiry.

* These programs are brought to members through Teachers Healthcare Services ('Healthcare Services'), an initiative of UniHealth to support members’ health and wellbeing through quality, evidence-based health management programs and services. To be eligible for this program you must be a member of UniHealth and have hospital cover with all waiting periods served. Additional eligibility criteria may apply. To find out more, contact UniHealth on info@unihealthinsurance.com.au or call 1300 367 906. Eligible members are connected with a dedicated Teachers Healthcare Services care coordinator who supports them on their personal journey.